Lime Connect incident

Documented Content Security Policy violated

Resolved after 1 hour 54 minutes, affecting Website Messenger, on September 20, 2025.

monitoring Sep 20, 2025, 12:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 20, 2025, 10:47 AM UTC
Resolved
Sep 20, 2025, 12:41 PM UTC
Duration
1h 54m
Detected by Pingoru
Sep 20, 2025, 10:47 AM UTC

Affected components

Website Messenger

Update timeline

  1. identified Sep 20, 2025, 10:47 AM UTC

    In our release on the evening of Friday, September 19th, we released changes that conflicted with our documented Content Security Policy. As a consequence, Website Widgets integrated on websites using our documented Content Security Policy no longer load. Websites not using CSP are not affected. We are working on rolling back the relevant changes.

  2. monitoring Sep 20, 2025, 12:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2025, 12:41 PM UTC

    This incident has been resolved.

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