Resolved after 4 hours 4 minutes, affecting API and Translate and 1 more, on December 2, 2024.
Instant translation using LILT or any 3rd-party MT provider (OpenAI, DeepL) is operational again. LILT Pretranslate with OpenAI is non-functional and under investigation by our engineering team.
Affected components
Update timeline
- identified Dec 02, 2024, 10:42 AM UTC
The use of OpenAI LLMs on LILT is currently not operational. The LILT team has identified the root cause and deploying a resolution.
- identified Dec 02, 2024, 11:46 AM UTC
We are continuing to work on a fix for this issue.
- identified Dec 02, 2024, 12:35 PM UTC
We are continuing to work on a fix for this issue.
- identified Dec 02, 2024, 01:20 PM UTC
Instant translation using LILT or any 3rd-party MT provider (OpenAI, DeepL) is operational again. LILT Pretranslate with OpenAI is non-functional and under investigation by our engineering team.
- resolved Dec 02, 2024, 02:46 PM UTC
This incident has been resolved.
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