Resolved after 6 hours 42 minutes, affecting Guest Journey and Backoffice and 1 more, on September 16, 2025.
We are currently experiencing decreased performance on our database. This may cause slower response times for some users. Our team has identified the cause and is working on remediation to restore normal performance.
Affected components
Guest JourneyBackofficeLIKE MAGIC API
Update timeline
- investigating Sep 16, 2025, 06:21 PM UTC
We are currently experiencing decreased performance on our database. This may cause slower response times for some users. Our team has identified the cause and is working on remediation to restore normal performance.
- resolved Sep 17, 2025, 01:03 AM UTC
This incident has been resolved.
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