Resolved after 49 minutes, affecting Guest Journey and Apaleo and 1 more, on October 1, 2025.
The incident at apaleo (https://status.apaleo.com/) has been resolved. Our connection is stable again, and we are currently processing the backlog of events from the past 3 hours. During this catch-up phase, you may experience some delays until all queued events are fully processed. We expect the system to return to normal shortly, and we will confirm once processing is fully up to date.
Affected components
Update timeline
- investigating Oct 01, 2025, 01:08 PM UTC
The incident at apaleo (https://status.apaleo.com/) has been resolved. Our connection is stable again, and we are currently processing the backlog of events from the past 3 hours. During this catch-up phase, you may experience some delays until all queued events are fully processed. We expect the system to return to normal shortly, and we will confirm once processing is fully up to date.
- resolved Oct 01, 2025, 01:58 PM UTC
This incident has been resolved.
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