Resolved after 1 hour 34 minutes, affecting Lightspeed StopIt™, on May 12, 2025.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating May 12, 2025, 03:13 PM UTC
We are currently experiencing an issue affecting SMS message delivery with Notify. Push notifications and email alerts remain fully operational. Our team is actively working to resolve this and restore full service as quickly as possible. We'll update this page as soon as the issue is resolved. Thank you for your patience
- identified May 12, 2025, 03:17 PM UTC
We have identified that a 3rd party outage is causing the issues with SMS message delivery. We will post an update as soon as we have more information.
- identified May 12, 2025, 03:59 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 12, 2025, 04:47 PM UTC
This incident has been resolved.
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