Resolved after 2 hours 29 minutes, on October 30, 2025.
Update: Resolved **Status:** The Lighthouse is fully operational. Testing is complete and normal service has been restored for customers in the OCI Jeddah, KSA region. **What happened:** The outage appears to have been caused by an issue in the Oracle Cloud Infrastructure Jeddah region. We are still awaiting an official root cause from Oracle. **What we did:** Once the services from Oracle Cloud were accessible, we performed comprehensive verification tests, and confirmed system stability. **Customer impact:** No further disruption is expected. If you experience any issues, please report them immediately.
Update timeline
- resolved Oct 30, 2025, 10:35 AM UTC
Update: Resolved **Status:** The Lighthouse is fully operational. Testing is complete and normal service has been restored for customers in the OCI Jeddah, KSA region. **What happened:** The outage appears to have been caused by an issue in the Oracle Cloud Infrastructure Jeddah region. We are still awaiting an official root cause from Oracle. **What we did:** Once the services from Oracle Cloud were accessible, we performed comprehensive verification tests, and confirmed system stability. **Customer impact:** No further disruption is expected. If you experience any issues, please report them immediately.
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