Resolved after 3 hours 52 minutes, affecting Infrastructure Services and Liferay Cloud Console and 1 more, on June 12, 2025.
Root cause has been identified by the infrastructure provider and recovery of all services are underway. Some services take longer to recover than others. We are monitoring the situation taking necessary actions to recover all services.
Affected components
Update timeline
- investigating Jun 12, 2025, 07:28 PM UTC
We are experiencing issues with our infrastructure provider. We are monitoring to mitigate any potential impact. Symptoms on our platform are unavailability of the Cloud Console, Deployment failures and backup failures. In some cases there are issues to retrieve documents from the Document Library. Some of our customer's are also experiencing downtimes.
- monitoring Jun 12, 2025, 08:29 PM UTC
Root cause has been identified by the infrastructure provider and recovery of all services are underway. Some services take longer to recover than others. We are monitoring the situation taking necessary actions to recover all services.
- resolved Jun 12, 2025, 11:21 PM UTC
The incident has been resolved and all systems are operational
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