LibraCyber incident

PhishBrain: email messages disruption

Resolved after 5 hours 39 minutes, affecting Phishbrain, on November 15, 2024.

identified Nov 15, 2024, 12:03 PM UTC

The email messaging service is currently not working, email campaigns will not be delivered until the issue is solved. SMS Smishing campaigns are working as usual. The disruption does not impact any other feature of the service.

Started
Nov 15, 2024, 11:13 AM UTC
Resolved
Nov 15, 2024, 04:52 PM UTC
Duration
5h 39m
Detected by Pingoru
Nov 15, 2024, 11:13 AM UTC

Affected components

Phishbrain

Update timeline

  1. identified Nov 15, 2024, 11:13 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 15, 2024, 12:03 PM UTC

    The email messaging service is currently not working, email campaigns will not be delivered until the issue is solved. SMS Smishing campaigns are working as usual. The disruption does not impact any other feature of the service.

  3. resolved Nov 15, 2024, 04:52 PM UTC

    This incident has beed resolved.

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