Liaison EDU incident

Configuration Portal Access is Down

Resolved after 16 hours 50 minutes, affecting Configuration Portal and Configuration Portal, on April 24, 2025.

resolved Apr 25, 2025, 01:15 PM UTC

Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.

Started
Apr 24, 2025, 08:25 PM UTC
Resolved
Apr 25, 2025, 01:15 PM UTC
Duration
16h 50m
Detected by Pingoru
Apr 24, 2025, 08:25 PM UTC

Affected components

Configuration PortalConfiguration Portal

Update timeline

  1. investigating Apr 24, 2025, 08:25 PM UTC

    Access to the configuration portal is currently unavailable on both prelaunch and production. Our support team is investigating.

  2. resolved Apr 25, 2025, 01:15 PM UTC

    Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.

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