Lexia incident

LETRS Program Issue

Resolved after 11 hours 9 minutes, affecting LETRS, on February 23, 2026.

monitoring Feb 23, 2026, 04:37 PM UTC

Development teams continue ongoing review to ensure continued stability.

Started
Feb 23, 2026, 02:05 PM UTC
Resolved
Feb 24, 2026, 01:15 AM UTC
Duration
11h 9m
Detected by Pingoru
Feb 23, 2026, 02:05 PM UTC

Affected components

LETRS

Update timeline

  1. investigating Feb 23, 2026, 02:05 PM UTC

    We have discovered an issue with our LETRS program. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.

  2. investigating Feb 23, 2026, 03:18 PM UTC

    A patch has been applied resolving customer-impacting issues. Development teams continue ongoing review to ensure continued stability.

  3. monitoring Feb 23, 2026, 04:37 PM UTC

    Development teams continue ongoing review to ensure continued stability.

  4. resolved Feb 24, 2026, 01:15 AM UTC

    This incident has been resolved.

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