Lexia incident

Student Program Issue

Resolved after 8 days 1 hour, affecting PowerUp, on January 8, 2025.

investigating Jan 08, 2025, 04:02 PM UTC

There is currently an issue with PowerUp displaying students’ usage data on the PowerUp student homepage. All usage is correct and up to date in myLexia. We are working to resolve the issue quickly. We apologize for any inconvenience this might cause.

Started: Jan 08, 2025, 04:02 PM UTC
Resolved: Jan 16, 2025, 05:28 PM UTC
Duration: 8d 1h
Detected by Pingoru: Jan 08, 2025, 04:02 PM UTC

Affected components

PowerUp

Update timeline

investigating Jan 08, 2025, 04:02 PM UTC

There is currently an issue with PowerUp displaying students’ usage data on the PowerUp student homepage. All usage is correct and up to date in myLexia. We are working to resolve the issue quickly. We apologize for any inconvenience this might cause.
resolved Jan 16, 2025, 05:28 PM UTC

This incident has been resolved.

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