Resolved after 10 days, affecting PowerUp and Clever, on January 27, 2025.
We are continuing to investigate this issue.
Affected components
PowerUpClever
Update timeline
- investigating Jan 27, 2025, 03:14 PM UTC
We are actively investigating this issue and will provide updates soon. Current issue description: Upon clicking on PowerUp from the Clever iOS app, the user receives an error message. Workaround: The user should instead navigate to the Lexia PowerUp product app and click the "Login with Clever" button
- investigating Feb 06, 2025, 03:07 PM UTC
We are continuing to investigate this issue.
- resolved Feb 06, 2025, 04:04 PM UTC
This incident has been resolved.
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