Lexia incident

Student Dashboard Showing Last Week's Usage/Units

Resolved after 1 day 4 hours, affecting PowerUp, on March 10, 2025.

investigating Mar 10, 2025, 03:24 PM UTC

We are currently investigating an issue with PowerUp students' dashboards showing last week's usage/units gained. We apologize for the inconvenience and thank you for your patience! We will update you once we know more about the root cause.

Started: Mar 10, 2025, 03:24 PM UTC
Resolved: Mar 11, 2025, 07:29 PM UTC
Duration: 1d 4h
Detected by Pingoru: Mar 10, 2025, 03:24 PM UTC

Affected components

PowerUp

Update timeline

investigating Mar 10, 2025, 03:24 PM UTC

We are currently investigating an issue with PowerUp students' dashboards showing last week's usage/units gained. We apologize for the inconvenience and thank you for your patience! We will update you once we know more about the root cause.
resolved Mar 11, 2025, 07:29 PM UTC

This incident has been resolved.

Your product runs on more than Lexia

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.