Resolved after 18 hours 36 minutes, affecting Core5 and myLexia, on May 21, 2025.
We are continuing to monitor for any further issues.
Affected components
Core5myLexia
Update timeline
- investigating May 21, 2025, 11:16 PM UTC
We have discovered an issue with our programs, Core5 and myLexia. We are working to identify the issue and resolve as soon as possible. We apologize for any inconvenience this might cause.
- monitoring May 22, 2025, 01:43 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 22, 2025, 01:44 AM UTC
We are continuing to monitor for any further issues.
- resolved May 22, 2025, 05:52 PM UTC
This incident has been resolved.
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