Resolved after 1 day 17 hours, affecting Visual Insights, on January 26, 2026.
Our team has completed re-processing the missing data from January 20–23. All data updates are now fully restored and functioning as expected. We appreciate your patience while we worked to resolve this issue.
Affected components
Update timeline
- investigating Jan 26, 2026, 07:06 PM UTC
We are currently investigating an issue that is intermittently affecting reporting data. Issues impacting reporting data were noticed around 8:30 AM PT on Friday January 23, 2026. Users may see issues with data refreshing in Data Explorer and Visual Insights. Our Engineering teams are actively working to resolve this as soon as possible.
- identified Jan 27, 2026, 02:52 PM UTC
Our data team has identified gaps in data updates occurring between January 20 and 23. We are currently re-processing the missing data and expect this to be completed within the next 24 hours. We apologize for any disruption this may have caused and appreciate your patience as we work to resolve the issue.
- resolved Jan 28, 2026, 12:46 PM UTC
Our team has completed re-processing the missing data from January 20–23. All data updates are now fully restored and functioning as expected. We appreciate your patience while we worked to resolve this issue.
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