Letsignit incident

Problem related to our authentication software component

Resolved after 3 hours 28 minutes, affecting Asia (API) and North America - Canada (SMTP) and 1 more, on February 18, 2026.

investigating Feb 18, 2026, 11:24 AM UTC

We are currently investigating an issue affecting user authentication

Started
Feb 18, 2026, 11:24 AM UTC
Resolved
Feb 18, 2026, 02:52 PM UTC
Duration
3h 28m
Detected by Pingoru
Feb 18, 2026, 11:24 AM UTC

Affected components

Asia (API)North America - Canada (SMTP)Asia (Partner)Asia (Cloud)Asia (Addin)

Update timeline

  1. investigating Feb 18, 2026, 11:24 AM UTC

    We are currently investigating an issue affecting user authentication

  2. resolved Feb 18, 2026, 02:52 PM UTC

    Problem related to our authentication software component

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