Resolved after 22 hours 17 minutes, affecting Bulk Email, on November 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Bulk Email
Update timeline
- identified Nov 07, 2025, 06:45 PM UTC
Customer may see email blasts delays and failures. Teams working on addressing the issue and have identified the cause.
- identified Nov 07, 2025, 07:24 PM UTC
Delayed email blasts have processed. The teams are continuing to address root causes of the issue to ensure issues to not resurface.
- monitoring Nov 07, 2025, 07:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 08, 2025, 05:03 PM UTC
This incident has been resolved.
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