Lessonly incident

LiveInsights Data Delay for Customers in North America

Resolved after 23 hours 16 minutes, affecting DIY Dashboards and LiveInsights, on December 22, 2025.

identified Dec 22, 2025, 07:39 PM UTC

Customer data is being updated throughout the day and is expected to be completed by US morning on Dec 23.

Started
Dec 22, 2025, 02:59 PM UTC
Resolved
Dec 23, 2025, 02:15 PM UTC
Duration
23h 16m
Detected by Pingoru
Dec 22, 2025, 02:59 PM UTC

Affected components

DIY DashboardsLiveInsights

Update timeline

  1. investigating Dec 22, 2025, 02:59 PM UTC

    We are currently investigating this issue.

  2. identified Dec 22, 2025, 07:39 PM UTC

    Customer data is being updated throughout the day and is expected to be completed by US morning on Dec 23.

  3. resolved Dec 23, 2025, 02:15 PM UTC

    This incident has been resolved.

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