Lessonly incident

Some Livesend customers in EAST U.S. regions experiencing errors and failures

Resolved after 20 hours 22 minutes, affecting LiveSend, on December 22, 2025.

monitoring Dec 22, 2025, 09:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 22, 2025, 07:37 PM UTC
Resolved
Dec 23, 2025, 03:59 PM UTC
Duration
20h 22m
Detected by Pingoru
Dec 22, 2025, 07:37 PM UTC

Affected components

LiveSend

Update timeline

  1. investigating Dec 22, 2025, 07:37 PM UTC

    Some customers may experience Livesend delays or errors when using Salesloft, Outreach, or link swap. Teams are currently investigating.

  2. identified Dec 22, 2025, 09:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 22, 2025, 09:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 23, 2025, 03:59 PM UTC

    This incident has been resolved.

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