Lessonly incident

Some Learning customers are unable to use chat with Seismic support

Resolved after 55 minutes, affecting Learning Chat Support, on January 9, 2026.

investigating Jan 09, 2026, 08:45 PM UTC

We are currently investigating this issue.

Started
Jan 09, 2026, 08:45 PM UTC
Resolved
Jan 09, 2026, 09:41 PM UTC
Duration
55m
Detected by Pingoru
Jan 09, 2026, 08:45 PM UTC

Affected components

Learning Chat Support

Update timeline

  1. investigating Jan 09, 2026, 08:45 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 09, 2026, 09:41 PM UTC

    This incident has been resolved.

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