Lemon Way incident
Temporary Unavailability of SDD Mandate Signatures via Yousign
Resolved after 17 hours 2 minutes, affecting Production Dashboard, on March 31, 2025.
Dear Partners, We would like to inform you that we are currently experiencing a bug that is causing the electronic signature for SEPA transfers to be unavailable. Our team is actively working to resolve this issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as the issue is resolved. Thank you for your continued support and trust. Best regards, The Lemonway Team
Affected components
Update timeline
- investigating Mar 31, 2025, 04:22 PM UTC
Dear Partners, We would like to inform you that we are currently experiencing a bug that is causing the electronic signature for SEPA transfers to be unavailable. Our team is actively working to resolve this issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as the issue is resolved. Thank you for your continued support and trust. Best regards, The Lemonway Team
- resolved Apr 01, 2025, 09:24 AM UTC
This incident has been resolved.
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