Ledger incident

Multiple Ledger Wallet services experiencing intermittent errors

Resolved after 19 minutes, affecting Buy and Earn Dashboard and 1 more, on August 19, 2026.

monitoring Aug 19, 2026, 05:13 PM UTC

All affected services are working again. We are continuing to closely monitor stability before considering this incident closed.

Started
Aug 19, 2026, 05:01 PM UTC
Resolved
Aug 19, 2026, 05:20 PM UTC
Duration
19m
Detected by Pingoru
Aug 19, 2026, 05:01 PM UTC

Affected components

BuyEarn DashboardCountervalue APISwap APITrustchainLedger QuestCard Program

Update timeline

  1. investigating Aug 19, 2026, 05:01 PM UTC

    Some users may currently experience intermittent errors, slow loading, or failed requests across several Ledger Wallet features, including Buy, Swap, Earn, and Card top-up. Our teams have identified the affected infrastructure and are actively working to restore full service. We apologize for the inconvenience and will post updates here as we have them.

  2. monitoring Aug 19, 2026, 05:13 PM UTC

    All affected services are working again. We are continuing to closely monitor stability before considering this incident closed.

  3. resolved Aug 19, 2026, 05:20 PM UTC

    This incident has been resolved.

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