Ledger incident

Orders via Ledger Shop Website are impacted due to Shopify outage

Resolved after 1 hour 30 minutes, affecting Ledger Website, on June 3, 2026.

monitoring Jun 03, 2026, 03:01 PM UTC

We are seeing improvements for order checkouts in shop.ledger.com. You may still experience latency when attempting to check out. Shopify provider informed that they identified the problem, have provided a fix and are monitoring. You can see the latest information on the Shopify Status Page.

Started
Jun 03, 2026, 02:16 PM UTC
Resolved
Jun 03, 2026, 03:47 PM UTC
Duration
1h 30m
Detected by Pingoru
Jun 03, 2026, 02:16 PM UTC

Affected components

Ledger Website

Update timeline

  1. investigating Jun 03, 2026, 02:16 PM UTC

    Due to a Shopify provider outage, we are currently experiencing technical issues with shop.ledger.com. This may impact your ability to checkout successfully when purchasing Ledger Products. You can see the latest information on the Shopify Status Page. Our teams are actively working to resolve the issue alongside Shopify.

  2. monitoring Jun 03, 2026, 03:01 PM UTC

    We are seeing improvements for order checkouts in shop.ledger.com. You may still experience latency when attempting to check out. Shopify provider informed that they identified the problem, have provided a fix and are monitoring. You can see the latest information on the Shopify Status Page.

  3. resolved Jun 03, 2026, 03:47 PM UTC

    This incident has been resolved.

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