Ledger incident
Mac users on Ledger Wallet version 4.0.0 cannot auto-update
Resolved after 17 days, affecting Ledger Application Store, on May 12, 2026.
We are continuing to monitor an ongoing issue affecting Ledger Wallet Desktop auto-updates on macOS for some users on versions 4.0.0 and 4.2.0. If you are a macOS user, please ensure your Ledger Wallet Desktop app is updated to the latest version by following the instructions in our Help Center article.
Affected components
Update timeline
- investigating May 12, 2026, 10:20 AM UTC
We are experiencing technical issues with Ledger Wallet Desktop auto-updates on macOS. This may impact your ability to update Ledger Wallet from versions 4.0.0 and 4.2.0 using the in-app “Install and relaunch” button. For workaround instructions and manual update steps, please refer to our Help Center article. Our teams are actively working on the rollout of the recovery update and monitoring the situation closely.
- monitoring May 25, 2026, 01:56 PM UTC
We are continuing to monitor an ongoing issue affecting Ledger Wallet Desktop auto-updates on macOS for some users on versions 4.0.0 and 4.2.0. If you are a macOS user, please ensure your Ledger Wallet Desktop app is updated to the latest version by following the instructions in our Help Center article.
- resolved May 29, 2026, 10:22 AM UTC
This incident has been resolved.
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