Resolved after 1 hour 1 minute, affecting API and Web Application and 1 more, on January 2, 2026.
Mitigation actions were implemented and issue is resolved at 12:08 PM. It is currently under active monitoring.
Affected components
APIWeb ApplicationMobile Application
Update timeline
- investigating Jan 02, 2026, 06:49 AM UTC
We are actively investigating that Leadsquared customers in SGP region may be experiencing issues logging into their accounts. Our engineers are working to resolve the issue and will provide another update shortly.
- monitoring Jan 02, 2026, 06:56 AM UTC
Mitigation actions were implemented and issue is resolved at 12:08 PM. It is currently under active monitoring.
- resolved Jan 02, 2026, 08:37 AM UTC
This incident has been resolved as of 12:08 PM IST.
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