LeadSimple incident

Ongoing AWS Service Disruption

Resolved after 22 hours 30 minutes, affecting App and Website and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 02:28 PM UTC

We’re currently experiencing partial service disruption due to a widespread AWS outage affecting our infrastructure provider. This may impact some users’ ability to access or perform certain actions within LeadSimple. Our systems remain stable, and we’re actively monitoring the situation while AWS works to resolve the issue. We’ll continue to provide updates as more information becomes available.

Started
Oct 20, 2025, 02:28 PM UTC
Resolved
Oct 21, 2025, 12:59 PM UTC
Duration
22h 30m
Detected by Pingoru
Oct 20, 2025, 02:28 PM UTC

Affected components

AppWebsiteEmail DeliveryOutbound SMSOutbound Phone CallsNotificationsLead ImportsEnterprise DashboardTwilio SMSTwilio MMS

Update timeline

  1. monitoring Oct 20, 2025, 02:28 PM UTC

    We’re currently experiencing partial service disruption due to a widespread AWS outage affecting our infrastructure provider. This may impact some users’ ability to access or perform certain actions within LeadSimple. Our systems remain stable, and we’re actively monitoring the situation while AWS works to resolve the issue. We’ll continue to provide updates as more information becomes available.

  2. resolved Oct 21, 2025, 12:59 PM UTC

    This incident has been resolved.

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