LeadSimple incident

Authentication loop preventing client login

Resolved after 28 minutes, affecting App and Website, on November 13, 2024.

monitoring Nov 13, 2024, 05:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 13, 2024, 05:26 PM UTC
Resolved
Nov 13, 2024, 05:54 PM UTC
Duration
28m
Detected by Pingoru
Nov 13, 2024, 05:26 PM UTC

Affected components

AppWebsite

Update timeline

  1. investigating Nov 13, 2024, 05:26 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 13, 2024, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 13, 2024, 05:54 PM UTC

    This incident has been resolved.

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