LeadSimple incident

Reports of slow running queries - request timeout

Resolved after 5 hours 19 minutes, affecting App and Email Delivery and 1 more, on April 7, 2025.

monitoring Apr 07, 2025, 09:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 07, 2025, 05:00 PM UTC
Resolved
Apr 07, 2025, 10:20 PM UTC
Duration
5h 19m
Detected by Pingoru
Apr 07, 2025, 05:00 PM UTC

Affected components

AppEmail DeliveryLead ImportsREST APIIntegrations

Update timeline

  1. investigating Apr 07, 2025, 05:00 PM UTC

    We are currently investigating this issue.

  2. identified Apr 07, 2025, 09:01 PM UTC

    Identified areas for root cause. Service normalizing.

  3. monitoring Apr 07, 2025, 09:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2025, 10:20 PM UTC

    This incident has been resolved.

Your product runs on more than LeadSimple

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →