Resolved after 2 hours 59 minutes, affecting Customer Sites and Platform (CMS) and 1 more, on October 20, 2025.
Vendor services remain affected by the ongoing outage. We’re actively monitoring the situation.
Affected components
Update timeline
- identified Oct 20, 2025, 04:37 PM UTC
We’re currently experiencing a major outage caused by a downstream issue with one of our vendors (AWS). Our team is actively monitoring the situation and will provide updates as soon as services are restored.
- identified Oct 20, 2025, 04:39 PM UTC
We are continuing to monitor the issue.
- identified Oct 20, 2025, 04:41 PM UTC
We’re continuing to monitor the situation, as vendor services remain impacted by the outage.
- identified Oct 20, 2025, 04:42 PM UTC
We’re continuing to monitor the situation.
- monitoring Oct 20, 2025, 05:13 PM UTC
We’re actively monitoring system stability, vendor services remain affected by the outage.
- monitoring Oct 20, 2025, 05:15 PM UTC
Vendor services remain affected by the ongoing outage. We’re actively monitoring the situation.
- resolved Oct 20, 2025, 07:37 PM UTC
This incident has been resolved.
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Amazon Web Services