Lattice incident

Manager emails are not included in directory export CSV

Resolved after 2 hours 11 minutes, affecting Lattice Application, on March 31, 2025.

resolved Mar 31, 2025, 07:18 PM UTC

This issue has been resolved. Manager emails are now included in the Directory CSV export again.

Started
Mar 31, 2025, 05:07 PM UTC
Resolved
Mar 31, 2025, 07:18 PM UTC
Duration
2h 11m
Detected by Pingoru
Mar 31, 2025, 05:07 PM UTC

Affected components

Lattice Application

Update timeline

  1. investigating Mar 31, 2025, 05:07 PM UTC

    We are investigating an issue that prevents manager emails from being included in the directory export CSV.

  2. identified Mar 31, 2025, 05:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 31, 2025, 07:18 PM UTC

    This issue has been resolved. Manager emails are now included in the Directory CSV export again.

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