Lattice incident
Errors selecting Employees in Compensation Cycle Setup
Resolved after 1 hour 47 minutes, affecting Lattice Application, on July 16, 2025.
Our team is continuing to work on a resolution.
Affected components
Update timeline
- investigating Jul 16, 2025, 06:13 PM UTC
Compensation product: admins are receiving an error when selecting all employees in Step 3 (Employees) of Compensation Cycle setup. Lattice team is investigating.
- identified Jul 16, 2025, 06:27 PM UTC
Our team has confirmed that this error occurs only when taking bulk actions on Step 3 (Employees) of Compensation Cycle Setup. We encourage users to utilize the "Upload Eligibility" option as an alternate method of setting employee participant status for the time being as we continue to work on a full resolution.
- identified Jul 16, 2025, 07:32 PM UTC
Our team is continuing to work on a resolution.
- resolved Jul 16, 2025, 08:00 PM UTC
This incident has been resolved.
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