Lattice incident

Errors Adding New 1:1 Templates

Resolved after 3 hours 13 minutes, affecting Lattice Application, on August 5, 2025.

monitoring Aug 05, 2025, 10:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 05, 2025, 07:29 PM UTC
Resolved
Aug 05, 2025, 10:43 PM UTC
Duration
3h 13m
Detected by Pingoru
Aug 05, 2025, 07:29 PM UTC

Affected components

Lattice Application

Update timeline

  1. investigating Aug 05, 2025, 07:29 PM UTC

    Users are unable to add new 1:1 templates to 1:1 meetings, resulting in a Something Went Wrong error. Team is investigating.

  2. identified Aug 05, 2025, 07:57 PM UTC

    Our team has identified the underlying root cause and a fix is being implemented.

  3. monitoring Aug 05, 2025, 10:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2025, 10:43 PM UTC

    This incident has been resolved.

Your product runs on more than Lattice

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →