Later incident
Errors Collecting Facebook and Instagram Analytics for Some Users
Resolved after 12 hours 43 minutes, affecting Facebook, on November 28, 2025.
Update 7:27am PST: Meta's APIs have recovered and Later's systems are currently working to process the backlog of analytics data caused by the disruption. We are actively monitoring the flow of data to ensure all available analytics are being pulled into Later as expected.
Affected components
Update timeline
- investigating Nov 28, 2025, 05:09 AM UTC
We are currently experiencing an issue collecting Instagram and Facebook analytics data for some of our users. Our team is actively investigating to determine the root cause.
- identified Nov 28, 2025, 06:01 AM UTC
Update 9:59PM PST: We believe this a result of errors when connecting to Meta APIs. We have reached out to their team directly to identify a solution. We are currently experiencing an issue collecting Instagram and Facebook analytics data for some of our users. Our team is actively investigating to determine the root cause.
- monitoring Nov 28, 2025, 03:29 PM UTC
Update 7:27am PST: Meta's APIs have recovered and Later's systems are currently working to process the backlog of analytics data caused by the disruption. We are actively monitoring the flow of data to ensure all available analytics are being pulled into Later as expected.
- resolved Nov 28, 2025, 05:52 PM UTC
This incident has been resolved.
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