Later incident

Managing and Applying to Campaigns

Resolved after 18 days 12 hours, affecting General Site, on August 1, 2025.

resolved Aug 20, 2025, 11:29 AM UTC

After monitoring, we’re confident the fix has resolved the majority of campaign application issues.

Started
Aug 01, 2025, 11:20 PM UTC
Resolved
Aug 20, 2025, 11:29 AM UTC
Duration
18d 12h
Detected by Pingoru
Aug 01, 2025, 11:20 PM UTC

Affected components

General Site

Update timeline

  1. investigating Aug 01, 2025, 11:20 PM UTC

    We are currently aware of an issue preventing some Creators from applying to or managing Campaigns. Our team is actively investigating, but please contact our support team via the Help link in the sidebar if you believe you are impacted.

  2. monitoring Aug 08, 2025, 11:25 AM UTC

    We’ve identified the root cause and have successfully implemented a fix for most users. If you’re still experiencing problems applying to or managing campaigns, please report the issue via the chatbot in the bottom-right corner of your screen.

  3. monitoring Aug 12, 2025, 09:30 PM UTC

    We have deployed a fix and this is now working for most users. Still having issues? Let us know through our chatbot.

  4. resolved Aug 20, 2025, 11:29 AM UTC

    After monitoring, we’re confident the fix has resolved the majority of campaign application issues.

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