Resolved after 36 minutes, on August 26, 2026.
A pathological query was impacting other query services. We've added protections against the pathological case and scaled up our query services. All services are now functioning as normal
Update timeline
- investigating Aug 26, 2026, 04:16 PM UTC
We are currently investigating an issue where some trace loads are timing out
- investigating Aug 26, 2026, 04:26 PM UTC
Currently dealing with some heavy queries causing issues fetching traces. We are scaling out our system which should remediate.
- investigating Aug 26, 2026, 04:27 PM UTC
This is primarily affecting run querying
- monitoring Aug 26, 2026, 04:42 PM UTC
We've identified the query causing problems to our systems and have pushed a mitigation. All systems look recovered but we are monitoring for any other problems.
- resolved Aug 26, 2026, 04:53 PM UTC
A pathological query was impacting other query services. We've added protections against the pathological case and scaled up our query services. All services are now functioning as normal
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