LangChain incident

Investigating issues with Dataset Example visibility

Resolved on February 4, 2026, affecting LangSmith API and LangSmith Application.

resolved Feb 04, 2026, 02:04 PM UTC

Issue has been identified as only having affecting EU customers. No impact on US customers.

Started
Feb 04, 2026, 02:04 PM UTC
Resolved
Feb 04, 2026, 02:04 PM UTC
Duration
–
Detected by Pingoru
Feb 04, 2026, 02:04 PM UTC

Affected components

LangSmith APILangSmith Application

Update timeline

  1. investigating Feb 04, 2026, 12:17 PM UTC

    We are currently investigating an issue where some users are seeing 0 examples or incomplete data within their datasets. Our preliminary investigation suggests this is a display and query issue rather than a loss of underlying data. What this means for you: • You may see "0 examples" on datasets that previously contained data. • API calls for these datasets may return incomplete results, which can impact active evaluations and experiments. Current Status: We are currently working on a fix to restore full visibility to all affected datasets. No data has been deleted, and we are working to ensure all examples are visible again as soon as possible.

  2. identified Feb 04, 2026, 01:28 PM UTC

    We have identified the root cause of an issue affecting dataset visibility and are working on a fix. No data loss has occurred. We will provide another update shortly.

  3. monitoring Feb 04, 2026, 01:50 PM UTC

    A fix has been deployed to restore dataset visibility. We are currently monitoring the system to ensure all data is appearing correctly across the platform.

  4. resolved Feb 04, 2026, 02:04 PM UTC

    Issue has been identified as only having affecting EU customers. No impact on US customers.

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