LangChain incident

LLM Gateway service interruption

Resolved after 35 minutes, affecting LangSmith LLM Gateway, on October 8, 2026.

resolved Oct 08, 2026, 07:43 AM UTC

From 07:08 to 07:43 UTC on October 8, 2026, the LLM Gateway (gateway.smith.langchain.com: http://gateway.smith.langchain.com) returned high 502 error rates. It was due to an incorrect infrastructure configuration change that stopped traffic from reaching the gateway. We fully restored the service at 07:43 UTC, and no other LangSmith services were affected. We're sorry for the disruption.

Started
Oct 08, 2026, 07:08 AM UTC
Resolved
Oct 08, 2026, 07:43 AM UTC
Duration
35m
Detected by Pingoru
Oct 08, 2026, 07:08 AM UTC

Affected components

LangSmith LLM Gateway

Update timeline

  1. investigating Oct 08, 2026, 07:08 AM UTC

    The LLM Gateway (gateway.smith.langchain.com: http://gateway.smith.langchain.com) is returning an elevated rate of 502 errors. We are investigating.

  2. resolved Oct 08, 2026, 07:43 AM UTC

    From 07:08 to 07:43 UTC on October 8, 2026, the LLM Gateway (gateway.smith.langchain.com: http://gateway.smith.langchain.com) returned high 502 error rates. It was due to an incorrect infrastructure configuration change that stopped traffic from reaching the gateway. We fully restored the service at 07:43 UTC, and no other LangSmith services were affected. We're sorry for the disruption.

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