Lago incident

Degraded performance on our API

Resolved after 57 minutes, affecting API and Event Ingestion API, on August 29, 2026.

resolved Aug 29, 2026, 12:29 PM UTC

Latency has returned to normal levels. All services are operating as expected. Thank you for your patience.

Started
Aug 29, 2026, 11:31 AM UTC
Resolved
Aug 29, 2026, 12:29 PM UTC
Duration
57m
Detected by Pingoru
Aug 29, 2026, 11:31 AM UTC

Affected components

APIEvent Ingestion API

Update timeline

  1. investigating Aug 29, 2026, 11:31 AM UTC

    We are experiencing elevated latency on our API endpoints. Some API requests may take longer than usual. Our team is investigating and working to resolve this. We will provide updates as we learn more.

  2. monitoring Aug 29, 2026, 12:08 PM UTC

    The event ingestion pipeline experienced a period of heavy load starting at 10:30 AM UTC, resulting in increased latency in event processing and computation. The service remained operational throughout the incident. Our team investigated the issue, implemented several fixes, and scaled the ingestion pipeline to handle the increased load. Following these actions, latency progressively decreased and performance returned to expected levels. Latency recovered and everything is back to normal, we're still monitoring.

  3. resolved Aug 29, 2026, 12:29 PM UTC

    Latency has returned to normal levels. All services are operating as expected. Thank you for your patience.

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