Resolved after 2 hours 19 minutes, on September 24, 2025.
At 24.09.2025 between 22:22-22:49 GMT+2 we experienced service disruptions for Labrador Front, resulting in slower response times and intermittent HTTP errors. The issue was caused by an edge case in our caching layer where, under the right circumstances, the cache would get overwhelmed, causing requests to queue up. We have identified the cause of this issue and have taken immediate action to ensure it will not reoccur.
Update timeline
- resolved Sep 25, 2025, 11:34 AM UTC
At 24.09.2025 between 22:22-22:49 GMT+2 we experienced service disruptions for Labrador Front, resulting in slower response times and intermittent HTTP errors. The issue was caused by an edge case in our caching layer where, under the right circumstances, the cache would get overwhelmed, causing requests to queue up. We have identified the cause of this issue and have taken immediate action to ensure it will not reoccur.
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