Resolved after 1 hour 2 minutes, affecting Label Insight Platform and Explore API, on April 22, 2020.
The impacted products have been removed from the platform for reprocessing.
Affected components
Label Insight PlatformExplore API
Update timeline
- investigating Apr 22, 2020, 03:40 PM UTC
We have identified an issue that is resulting in missing data on a subset of products. We are actively investigating the cause and working to remove these products from the platform until they can be re-processed.
- investigating Apr 22, 2020, 04:43 PM UTC
The impacted products have been removed from the platform for reprocessing.
- resolved Apr 22, 2020, 04:43 PM UTC
This incident has been resolved.
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