Kraken incident

Issues creating virtual account orders on Banking Circle

Resolved after 4 hours 15 minutes, on August 13, 2026.

investigating Aug 13, 2026, 11:50 AM UTC

We are investigating an issue affecting the creation of new virtual accounts on Banking Circle. Existing accounts are not known to be affected at this time. We are working to restore normal functionality and will provide an update as more information becomes available.

Started
Aug 13, 2026, 11:50 AM UTC
Resolved
Aug 13, 2026, 04:06 PM UTC
Duration
4h 15m
Detected by Pingoru
Aug 13, 2026, 11:50 AM UTC

Update timeline

  1. investigating Aug 13, 2026, 11:50 AM UTC

    We are investigating an issue affecting the creation of new virtual accounts on Banking Circle. Existing accounts are not known to be affected at this time. We are working to restore normal functionality and will provide an update as more information becomes available.

  2. resolved Aug 13, 2026, 04:06 PM UTC

    This incident has been resolved.

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