Resolved after 46 minutes, affecting User Interface and User Interface and 1 more, on August 11, 2026.
The platform is back online and post-only has been removed.
Affected components
User InterfaceUser InterfaceSingle Sign-OnSingle Sign-OnREST APIREST APIWebsocket APIWebsocket APICross-Exchange TransfersCross-Exchange Transfers
Update timeline
- investigating Aug 11, 2026, 06:57 PM UTC
We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.
- identified Aug 11, 2026, 07:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 11, 2026, 07:12 PM UTC
A fix has been implemented and we are currently in post only mode
- monitoring Aug 11, 2026, 07:15 PM UTC
The platform is back online and post-only has been removed.
- resolved Aug 11, 2026, 07:43 PM UTC
This incident has been resolved.
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