Kraken incident
Issues with available balance displayed for Instant Buy on Kraken App
Resolved after 1 hour 26 minutes, affecting Kraken App, on July 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 28, 2026, 11:58 AM UTC
We are investigating an issue affecting some clients using the Kraken App, where the available EUR balance for Instant Buy may display as €0. As a workaround, Instant Buy is currently available through the Kraken website. Our team is actively investigating the issue and working to restore normal functionality. We will provide another update as soon as more information becomes available.
- identified Jul 28, 2026, 12:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 28, 2026, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2026, 01:25 PM UTC
This incident has been resolved.
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