Resolved after 1 hour 48 minutes, on July 16, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jul 16, 2026, 06:18 AM UTC
We're currently investigating an issue that is preventing invoices for EVM / ETH based assets from being generated. Affected customers may be unable to create or download these invoices at this time. Other services are unaffected. We're working to identify the cause and will provide an update shortly.
- identified Jul 16, 2026, 06:29 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 16, 2026, 06:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2026, 08:06 AM UTC
This incident has been resolved.
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