Resolved after 1 hour 14 minutes, affecting Kraken App and Kraken Pro App and 1 more, on June 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Kraken AppKraken Pro AppKrak App
Update timeline
- investigating Jun 10, 2026, 04:40 PM UTC
We are currently investigating an issue that causes Apps to freeze during Tax Number verification step for EEA clients. Web services are not affected.
- monitoring Jun 10, 2026, 05:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2026, 05:54 PM UTC
This incident has been resolved.
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