Resolved after 18 minutes, affecting Website and Kraken App, on May 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified May 23, 2026, 09:07 AM UTC
We are currently investigating an issue affecting some USD transactions via Instant Buy/Sell on Kraken.com and the Kraken mobile app. Some clients may experience failed transactions when using Instant Buy/Sell for USD purchases or sales. The impact may vary by transaction size and market conditions. Kraken Pro trading is not affected. We are working to resolve the issue and will provide updates as soon as more information is available.
- monitoring May 23, 2026, 09:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2026, 09:26 AM UTC
This incident has been resolved.
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