Kraken incident

Connectivity Issues - Historical Balance & Transactions Display Issue Across Multiple Platforms

Resolved after 1 hour 9 minutes, affecting Website and Kraken App, on April 21, 2026.

monitoring Apr 21, 2026, 09:24 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 21, 2026, 08:48 AM UTC
Resolved
Apr 21, 2026, 09:58 AM UTC
Duration
1h 9m
Detected by Pingoru
Apr 21, 2026, 08:48 AM UTC

Affected components

WebsiteKraken App

Update timeline

  1. investigating Apr 21, 2026, 08:48 AM UTC

    We are investigating an issue affecting historical balances and transaction visibility across multiple platforms. Clients may experience errors or increased latency when attempting to view historical balances, and newly completed transactions may appear with a delay. We are working to restore normal performance.

  2. monitoring Apr 21, 2026, 09:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 09:58 AM UTC

    This incident has been resolved.

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