Kraken incident
Incorrect Margin information and Spot balances displayed in APP and Web.
Minor Vendor's status page →
Resolved after 1 day 6 hours, on October 9, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Oct 09, 2026, 10:07 AM UTC
We are currently investigating an issue causing incorrect margin information for a subset of client in both App and Web interfaces. Our team is working diligently to solve it.
- monitoring Oct 09, 2026, 02:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 10, 2026, 04:16 PM UTC
This incident has been resolved.
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