Resolved after 9 hours 45 minutes, affecting Kraken App, on September 22, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Kraken App
Update timeline
- identified Sep 22, 2026, 10:21 AM UTC
We have identified an issue causing some clients to see their portfolio balance displayed incorrectly in the Kraken app. Client funds remain unaffected. Our teams are actively working to resolve the display issue and will provide an update when more information is available.
- monitoring Sep 22, 2026, 01:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2026, 08:06 PM UTC
This incident has been resolved.
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