Resolved after 8 hours 51 minutes, affecting Website and Kraken Pro App, on April 3, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
WebsiteKraken Pro App
Update timeline
- investigating Apr 03, 2026, 02:56 AM UTC
We are currently investigating an issue where some clients may have an incorrect available balance. Our engineering teams are actively investigating the issue. We will provide updates as more information becomes available.
- monitoring Apr 03, 2026, 07:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2026, 11:48 AM UTC
This incident has been resolved.
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